REFUND POLICY

The information provided on this page is for general informational purposes only and does not constitute legal, financial, or professional advice. While we strive to keep our policies up to date and accurate, we do not guarantee their completeness, reliability, or applicability to your specific situation.

By using this website, you acknowledge and agree that you do so at your own risk. We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of this information. If you require legal or professional advice, please consult a qualified professional.

We reserve the right to update, modify, or change this policy at any time without prior notice. Your continued use of this website constitutes acceptance of any revised terms.

30 day returns* from the date of the invoice, on unused, undamaged product that was not installed and is in resalable condition only.
Refunds will be given, minus 15% restocking fee, plus return shipping charges.
Installed product may not be returned for refund.
Undamaged product which the end-user has already accepted may not be automatically returned to us. This applies to all returns damaged in shipment which are not refused at the point of delivery. In the event of a product being damaged in shipment, we require the recipient note the damage at delivery. We are not responsible for and will not be obligated to cover any damage that occurs in shipment that is not noted by the recipient at the time of delivery. Damage claims will be filed with the shipping company for any damage the recipient indicates was received during the shipping process, but there is no guarantee non-noted damage claims will be paid.
Seller is not responsible for sizing or installation errors, or return shipping. No returns without prior approval.
*Except for Air Con which is 15 days from date of invoice.

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